One conversation. Three moving parts.
A tablet at the counter, a text message in the guest's pocket, and a dashboard that tells you what's actually going on across every location.
The interview tablet
Staff pick their name, enter the guest's phone number, and get a quick spoken yes to record. Then they just ask how it went, the way a good employee already would.
Runs on any iPad or tablet already at the counter. No new hardware, no training session. The whole flow takes under a minute to learn.
The guest result page
Within seconds of checkout, the guest gets a text with a link to their review: written up, specific, and already sounding like them.
They read it, tap to post to Google or another platform of your choice, done. If they'd rather edit first, they can. It's their review.
"Really smooth experience. Sam at the counter remembered us from last time and got us seated early. Little things like that make it easy to come back."
AI-generated and AI-assisted based on the guest's own words. The content doesn't change what was meant, only the wording.
Insights across every location
Owners and managers get a dashboard: every review, organized by staff member and location, plus AI-written summaries of what's coming up again and again.
No need to read a hundred transcripts to know that the wait time at the Copenhagen location keeps getting mentioned.
Reviews collected
312
Avg. rating
4.8
Coming up often
Built for compliance, not around it
Consent before every recording. Raw audio deleted within 24-48 hours. Every AI-generated review carries a plain-language disclosure, in line with the EU AI Act. Nothing about this is hidden from the guest or from you.
Ready to see it on your own tablet?
We'll walk your team through the exact flow in a fifteen-minute call.
Book a demo